A generic CRM or PM template won’t cut it in today’s dynamic business landscape. We design these systems tailored to your workflows and goals, using platforms like ClickUp, Airtable, Jira, and Monday.com.
Our systems streamline lead management, follow-ups, and customer engagement—ensuring efficiency at every stage. Whether leveraging your current platform's flexibility or building a solution from scratch, we make your CRM and PM tools a growth driver, not just a data hub.
Empower your team with tools that adapt to your needs and scale effortlessly.
Stop wasting time on repetitive tasks. We automate workflows with low and no-code tools like Zapier and Make.com - making it easy to manage.
Think automated invoices, synced updates, and instant report generation—all without manual input. By integrating platforms like ClickUp and Monday.com, we simplify your processes while reducing errors.
Let automation handle the busywork so your team can focus on what matters.
Leverage AI tools like OpenAI ChatGPT and Anthropic Claude to optimize your business. From predictive analytics to smarter workflows, AI transforms how you operate.
Boost efficiency with AI chatbots for customer service or automate decisions with intelligent systems. We make cutting-edge tools accessible and actionable for your team.
Turn data into insights and opportunities into results with AI-driven solutions.
Every transformation starts with understanding. We analyze your existing workflows and platforms to uncover inefficiencies.
Through collaborative sessions, we pinpoint pain points and craft tailored strategies for automation and growth. This ensures every solution is relevant and future-proof.
With a clear plan in place, we deliver systems that create real impact.
As your business grows, your systems should too. We create scalable solutions using some of the most common business platforms, meaning you don't need another subscription.
From managing larger teams to expanding services, our tools adapt to your needs. Effortless data syncing, real-time tracking, and scalable workflows ensure growth without bottlenecks.
Get the operational backbone your business needs to grow confidently.
"Mark was great! Very responsive and definitely knows his stuff. I'd recommend him to anyone looking for some help with automation"
"Not many people with the skillet Mark has - plus he is a great communicator and extremely detail oriented. Would highly recommend him for advanced automation and systems integration projects."
"Mark did an amazing job, i went into the project with one thing in mind and after hearing what Mark had to say, we took it a different route and I am so very happy that we did. The end result is simply amazing and works just as it is supposed to."
"Mark has a great knowledge, and willingness to deliver the job to the clients liking, he did everything and more. highly recommended talent! We will work long term with him for sure!"
“As a small business owner trying to implement technology solutions, I needed someone to understand my situation quickly and provide honest insights into my problem. Mark did just that and more. He understood my issue clearly and made himself available to solve the issue in the most mutually beneficial way. I will hire Mark again.”
"Mark was excellent to work with. He is incredibly smart and technically proficient - he had an answer for every question and a solution for every problem. He was flexible throughout the process of building a complex inventory tracking & sales system for our company, pivoting when he needed to and providing clear steps forward at each phase. He communicated proactively and we only had to meet in real-time once throughout the build process, relying otherwise on asynchronous communication over Loom - which was incredibly helpful for me as I have a lot of meetings in a week. It was great to know I could trust that this was happening in the background, and I could check in and see progress / provide feedback in my own time. He was also very calm, friendly and casual - and hit the perfect balance of not over-explaining technical things but also being thorough in explaining the bits that I would need to understand for the hand-off of the system. 12/10 would recommend. Already thinking of other projects we could hire him for."
"Facing a MailerLite automation challenge that had me completely stumped, Mark swooped in with calm professionalism. He listened carefully, dove in with confidence, and resolved the problem lightning fast. His communication was prompt, and he went above and beyond to ensure I understood the process. I wouldn't hesitate to hire him again."
"Mark helped us out on a research project related to automations and integrations, and held perfectly to his committed timelines and deliverables. Professional and easy to work with!"
"Mark was a dream to work with! He understood everything I was asking for. His pricing was fair and he was extremely efficient. He had everything done far sooner than I anticipated, and executed perfectly! Will definitely work with him in the future!"
I'm Mark Inge, founder of SmartWork Automation.
I started my career as an engineer in manufacturing—narrow scope, clear processes, a handful of emails a week. Then I moved into a customer-facing role in software and got buried. Dozens of Slack messages a day. Endless Jira tickets. Hours spent on tasks that felt like they should take minutes.
So I started building systems to dig myself out. First for me, then for my team, and eventually for other businesses facing the same problem.
Now I help small business owners reclaim their time by identifying the bottlenecks that are costing them the most—and building automation that actually solves them. No shiny tools for the sake of it. Just practical systems that let you get back to the work that matters.
If that sounds like what you need, I'd love to talk.
We specialize in helping small to medium-sized businesses across various industries. Whether you’re a startup looking to streamline operations or an established company seeking scalable solutions, we tailor our services to meet your needs.
Every project begins with a deep dive into your current workflows and challenges. We conduct discovery sessions to understand your business processes and identify inefficiencies. From there, we create customized solutions that align with your goals and scale with your growth.
Automation uses technology to perform repetitive tasks, like sending invoices, syncing data, or generating reports. This saves time, reduces errors, and allows your team to focus on high-value activities. Platforms like Zapier, Make.com, and scripting tools enable us to implement these solutions efficiently.
Absolutely! We excel in connecting and automating existing tools through platforms like Zapier, Make.com, and API integrations. Whether you’re using CRM systems, project management tools, or communication platforms, we ensure seamless integration.
Yes! We can audit your existing automations to ensure they’re efficient and scalable. If gaps or inefficiencies exist, we’ll recommend and implement improvements to optimize your systems.
We provide training, documentation, and ongoing support for all our solutions. If you encounter any issues or need updates as your business grows, we’re here to help.
Getting started is easy! Contact us to schedule a consultation. We’ll discuss your goals, review your current processes, and propose a customized plan to streamline your operations and drive growth.
